Data Privacy Notice
Introduction
Welcome to the Data Privacy Notice of Helios Handel AI ("Helios Handel AI", "We"). This document outlines how we collect, use, and protect your personal information when you interact with our website [YourDomainName.com] ("the Site"). Our main goal is to equip you with top-notch AI trading tools and market education while safeguarding your privacy.
Data Collection
We collect your personal data in two ways:
- Directly from you when you provide your information on our Site.
- Indirectly through:
- third-party services that provide us with your information,
- analytical data from your interactions with our site, gathered via cookies or similar technologies, including the pages you visit, the features you use, and the general market data that we analyze to enhance the platform. More information can be found in our Cookie Policy.
While sharing your personal data is not mandatory, it may be necessary for the full utilization of our services.
Types of Data Collected
We may collect the following personal data:
| Data Category | Details |
| Identification Data | Including your first and last name, email address, and phone number. |
| Network Usage Data | Information about your interactions with our website, such as IP addresses, browser types, pages visited, the markets and tools you look at, and the content you enter in the contact form, collected through digital tracking technologies. |
Processing Activities
We process your personal data for the following reasons:
| Purpose | Legal Basis | Data Used |
| Allow access to AI trading tools, strategy consultations, and ongoing support. | Based on your consent. | Identification Information |
| Comply with legal obligations and respond to regulatory and legal inquiries. | Compliance with applicable laws. | Identification Information and Network Usage Data |
Your Privacy Rights
You have the following rights:
- Access and receive a copy of your data upon request.
- Correct any inaccurate or incomplete data.
- Delete your data under certain conditions.
- Limit or dispute the processing of your data.
- Receive your data in an easily portable format.
- Withdraw your consent at any time if processing is based on consent.
Note: Exercising these rights may be subject to specific regulatory conditions and exceptions.
To exercise your rights or if you have questions about our data practices, please contact us at [email protected].
You also have the right to lodge a complaint with a supervisory authority, such as the CNIL in France.
Sharing Your Data
We may share your information:
- With our internal teams for administrative purposes;
- With partners, with your consent, to provide the hosting, analytics, brokerage, and educational services your account needs;
- With service providers for operational purposes;
- With legal or regulatory authorities when necessary.
International Transfers
Your data may be processed outside the EEA. In such cases, we ensure that the transfer complies with current legislation.
Understanding Your Data Privacy
At Helios Handel AI, we are committed to transparency and empowering you to manage your personal data. This Data Privacy Notice aims to provide you with clear information on how we handle your data, the measures we implement to protect your privacy, and how you can exercise your rights regarding your personal information. Where our services include automated analysis, that processing is confined to your account's scope and undergoes review by our team.
Empowering Your Data Privacy Choices
Your trust is crucial to our mission of offering superior AI trading tools and market education.
Contact
If you have any questions or concerns about this Notice, your personal data, or if you wish to exercise any of your rights, please feel free to reach out to us at [email protected]. Our dedicated team is here to assist you with any inquiries.
We appreciate your trust in Helios Handel AI as your partner in AI trading technology and market education. Together, we are establishing new benchmarks for privacy and user empowerment in the digital age.
Last reviewed: 01.11.2024